Privacy Policy

LTC Lighting acknowledges and is committed to protecting your privacy. We will collect, use and disclose and hold personal information in accordance with the Privacy Act 1998 (“the Act”). We will let you know:

  • What information we collect and hold about you and why we collect such information; and
  • How that information is used by us and the organizations, or types of organizations that the information would usually be disclosed to; and
  • If the law requires the collection of such information; and
  • The consequences, if any, of you not disclosing such information; and
  • That you can access such information and how you can access such information; and
  • How you can correct such information if it is not correct.

Collection of personal information

We do not collect personal information unless it is necessary for us to carry out our functions and activities as a Business. We only collect such information by lawful and fair means and in an unobtrusive way. You may provide us with personal information about yourself or others each time you contact us by phone, letter or email. We need to use this information to provide you with our services and/or products. This information will be used and managed as follows:

Disclosure of personal information and marketing

We will use and disclose your personal information for the primary purposes of our business or a purpose related to our primary purpose such as marketing, where you consent to such disclosure or such disclosure is permitted by the Act. In addition, we use such information to market to you products and services unless you have indicated that you do not wish to obtain such marketing offers or material. Such a request can be made to us. We will in such circumstances only use the personal information provided for the sole purpose of providing the service you have requested.

LTC Lighting may utilise the services of contractors from time to time for the purposes of marketing and undertaking services as promoted by LTC Lighting. Your personal information will be provided to these businesses for the purposes of ensuring that our services are marketed to you or to enable a service to be provided to you. We will not otherwise provide your personal information to a third party without your approval.

Security and access of personal information

The personal information you have provided to us will be kept confidential and secure and will not be accessible for unauthorised use, amendment or disclosure.

Ensuring accuracy of the personal information we hold

We will reasonably attempt to ensure that the personal information we hold about you is accurate, up to date and complete. You can update your information by providing us with details of any changes to your information by phone or e-mail

LTC Lighting Privacy Policy

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site.

LTC Lighting Privacy Complaint Process

If you are concerned with the way LTC Lighting has handled your personal information, please contact us with your complaint. We will make available to you a privacy complaint form, which you will be required to complete and return to us. This will ensure the prompt investigation of your complaint. If we have not handled your personal information in an appropriate way we will take steps to remedy your concerns promptly.